This Acceptable Use Policy governs your use of the PropFolio platform. It supplements our Terms of Service and is incorporated by reference. Violations may result in suspension or termination of your account.
Prohibited Uses
You may not use PropFolio to:
Automated Decisions Without Human Oversight
- Make investment decisions, valuations, or pricing determinations based solely on Intelligence outputs without human review
- Configure automated workflows that take consequential actions based on Intelligence outputs without a human approval step
- Present Intelligence outputs to third parties as final conclusions without disclosing that they are AI-generated and require professional verification
Unlicensed Professional Activities
- Provide investment advice to third parties using PropFolio outputs without holding the appropriate licenses (e.g., Series 65, Series 66, RIA registration)
- Produce or distribute appraisals based on Intelligence outputs without proper appraiser credentials
- Offer legal, tax, or accounting services using Intelligence outputs without the requisite professional licenses
Security and Integrity Violations
- Upload malicious code, malware, viruses, or any content designed to disrupt or compromise the Platform
- Attempt to gain unauthorized access to other accounts, systems, or data
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform
- Probe, scan, or test the vulnerability of the Platform without written authorization
- Interfere with or disrupt the performance, availability, or integrity of the Platform
Rate Limits and Resource Abuse
- Exceed published API rate limits or make excessive requests designed to overload the Platform
- Use the Platform to perform benchmarking or competitive analysis without written consent
- Create multiple accounts to circumvent usage limits or restrictions
- Use automated tools (bots, scrapers, crawlers) to access the Platform beyond approved API integrations
Account and Credential Misuse
- Share account credentials with individuals who are not Authorized Users
- Allow individuals outside your organization to access the Platform under your account
- Create accounts using false or misleading information
- Transfer or sell your account to another party without PropFolio's consent
Content Violations
- Upload content that you do not have the right to use or that infringes on third-party intellectual property
- Upload content that is illegal, defamatory, threatening, or harassing
- Use the Platform to store data unrelated to commercial real estate investment management
- Upload content designed to manipulate or exploit Intelligence features (prompt injection, adversarial inputs)
Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it to abuse@propfolio.tech. Reports may be submitted anonymously.
Enforcement
PropFolio may take the following actions in response to violations:
- Warning: For minor or first-time violations, we may issue a written warning with a deadline to remedy the issue.
- Suspension: For serious or repeated violations, we may suspend access to the Platform pending investigation.
- Termination: For severe violations or failure to remedy after warning, we may terminate the account permanently.
PropFolio will make reasonable efforts to notify you before taking enforcement action, except where immediate action is necessary to protect the Platform or other users.
Changes to This Policy
We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or in-app notification at least 30 days in advance.
Contact
For questions about this Acceptable Use Policy, contact us at legal@propfolio.tech.